Terms of Service and Privacy Policy

Last Updated: November 25, 2025

Trading Data Services, LLC, doing business as TradingHours.com ("Company", "we", "us", "our"), provides data related to trading hours and trading holidays across global stock exchanges. This Terms of Service and Privacy Policy (the "Agreement") applies to all visitors and users ("Visitor", "User", "you") of https://www.tradinghours.com (the "Website") and our related services (the "Services").

By accessing the Website or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. We may update this Agreement at any time.

PLEASE BE AWARE THAT DISPUTES ARE SUBJECT TO ARBITRATION. If you do not agree to any terms of this Agreement, you must immediately stop using the Website and the Services.

On this Page:

Terms of Service

Table of Contents

1. Visitor and User Information

Our Privacy Policy describes the types of information we collect, including:

  • Non-Personal Information such as IP address, zip code, browsing history, search history, and interactions with the Website.
  • Personal Information including name, email, telephone number, website, business information, billing details, address, keyword targets, conversion traffic, and published content.

By providing company information, you represent and warrant that you are authorized by your company to enter into this Agreement and incur related financial obligations.

Please review our Privacy Policy for additional details.

2. Intellectual Property Rights and License

We own or license all intellectual property rights in the Services, including all:

  • Source code
  • Databases
  • Functionality
  • Software
  • Website designs
  • Audio, video, text, photographs, and graphics ("Content")
  • Trademarks, service marks, and logos ("Marks")

All Content and Marks are protected by applicable laws worldwide.

License Grant

Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services
  • Download or print Content to which you have lawful access
  • Use such Content solely for your internal business purposes

Prohibited Uses

Except as expressly permitted, you may not:

  • Copy, reproduce, republish, upload, transmit, distribute, sell, license, or exploit any Content or Marks
  • Use Content or Services for any commercial purpose beyond the scope of your license
  • Remove copyright notices

If you wish to make any other use of the Content or Services, contact [email protected].

Submissions

If you send us any question, comment, suggestion, idea, feedback, or other information ("Submission"), you agree that:

  • You assign all intellectual property rights in the Submission to us
  • We may use it for any purpose without acknowledgment or compensation
  • You waive any moral rights to the Submission
  • You warrant that the Submission is original to you and does not include confidential information
  • You are responsible for all content submitted and will indemnify us for related losses

3. Services

The Services are not intended for distribution or use where prohibited by law. Users accessing the Services from other jurisdictions do so voluntarily and are responsible for complying with local laws.

The Services are not intended for use with industry-specific regulations such as:

  • HIPAA
  • FISMA
  • GLBA

The exact scope of services is governed by a separate commercial agreement between you and the Company. In the event of any conflict, that separate agreement supersedes this Agreement.

4. Prohibited Activities

You may not use the Services for any purpose other than those we make available. Prohibited activities include, but are not limited to:

  • Systematically retrieving data to create a database or directory without permission
  • Attempting to deceive, defraud, or gain unauthorized access
  • Circumventing security features
  • Harming or disparaging the Company
  • Harassing others
  • Misusing support services
  • Using the Services unlawfully
  • Uploading viruses, malware, or harmful scripts
  • Automated scraping, mining, or data extraction
  • Impersonating another user
  • Reverse-engineering the Services
  • Unauthorized commercial use
  • Advertising through the Services
  • Redistributing our data in any form

5. User Conditions

Commercial Users agree to provide all information reasonably necessary for us to deliver the Services, including:

  • Website architecture
  • Software code
  • Data and documents
  • Keyword search terms
  • Content
  • Art or media assets

Failure to provide such access may prevent us from delivering contracted services and does not entitle you to a refund.

6. System Interruptions

We use third-party hosting and infrastructure providers. While we work to minimize downtime, we cannot guarantee uninterrupted availability due to:

  • Hosting failures
  • Network outages
  • Force majeure events

We strive to keep downtime limited and immaterial.

7. Payments and Subscriptions

Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Stripe
  • Link

You agree to provide accurate and current billing information and to promptly update any changes.

All payments are in United States dollars.

Subscription Terms

  • Subscriptions automatically renew
  • You authorize recurring charges
  • You may cancel at any time, but cancellations take effect at the end of the current paid period
  • All purchases are non-refundable unless required by law
  • We may change subscription pricing with legally required notice

We may refuse orders or limit purchases at our discretion.

8. Taxes

You agree to pay all applicable taxes related to your use of the Services, including taxes imposed after execution of this Agreement.

9. Disclaimer

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."

We disclaim all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Compatibility
  • Security
  • Uninterrupted operation

We make no warranty that defects will be corrected or that the Services or servers are free of harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, consequential, incidental, special, or punitive damages
  • Loss of business, revenue, profits, or data
  • Security breaches
  • Downtime, interruption, or inability to use the Services
  • Viruses or malware transmitted by third parties
  • Intellectual property claims by third parties

If liability cannot be excluded, our total aggregate liability is limited to the amount paid to us in the three (3) months preceding the event giving rise to the claim.

Some jurisdictions may not allow certain limitations; in such cases, limitations apply to the maximum extent permitted.

11.1 Overview

This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our Website and why we use them.

11.2 What Are Cookies?

Cookies are small files stored on your device. They may be set by:

  • First-party cookies (our Website)
  • Third-party cookies (analytics, advertising, etc.)

11.3 Why We Use Cookies

We use cookies to:

  • Ensure essential Website functionality
  • Improve user experience
  • Analyze usage
  • Support marketing and advertising

11.4 Managing Cookies

You may control cookies via:

  • Our Cookie Consent Manager
  • Your browser settings

Rejecting cookies may limit your access to certain features.

11.5 Browser Controls

Consult your browser's help documentation for cookie management:

  • Chrome
  • Internet Explorer
  • Firefox
  • Safari
  • Edge
  • Opera

11.6 Other Tracking Technologies

We may use:

  • Web beacons
  • Tracking pixels
  • Clear gifs

These technologies often rely on cookies.

11.7 Flash Cookies / LSOs

Flash Cookies may be used for:

  • Fraud prevention
  • Operations
  • Storing preferences

You may manage Flash settings via the Adobe Website Storage Settings Panel.

11.8 Targeted Advertising

Third parties may use cookies to deliver targeted ads and measure ad effectiveness. We do not provide personally identifiable information unless you choose to provide it.

11.9 Updates

This Cookie Policy may be updated periodically. The date at the top indicates the last update.

11.10 Contact

You may contact us at: [email protected]

Trading Data Services, LLC
562 Independence Rd
East Stroudsburg, PA 18301
United States

12. Applicable Law

This Agreement is governed by the laws of the State of New York, USA. All notices must be in writing. The offer and acceptance of this Agreement are deemed to occur in New York.

13. Arbitration

Disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • Seat: New York, USA
  • Language: English
  • Arbitrator: Sole Arbitrator
  • Decision: Final and binding

14. Class Action Waiver

You agree that all disputes must be brought in an individual capacity. You may not participate in:

  • Class actions
  • Representative actions
  • Collective actions
  • Private attorney general actions

15. Severability; No Third-Party Beneficiaries

If any provision is held invalid or unenforceable, the remainder of the Agreement remains in effect. This Agreement grants no rights to third parties.

16. Non-Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement rights.

17. Assignment and Survival

You may not assign this Agreement without our written consent. Sections that reasonably should survive termination do survive, including:

  • Limitation of Liability
  • Disclaimer
  • Arbitration
  • Indemnification (if applicable)

18. Termination

We require 30 days written notice for termination of recurring contracts.

We may terminate this Agreement if:

  1. You violate applicable laws
  2. You violate this Agreement
  3. We believe your actions may harm our business or reputation

Upon termination, access to certain Services may be disabled immediately.

19. Entire Agreement

This Agreement constitute the full and exclusive understanding between the parties. Amendments must be in writing and signed by both parties.

20. Amendments

We may amend this Agreement at any time. Updated versions will be posted on our Website. If you do not agree with amendments, you must stop using the Services.

21. Relationship of the Parties

The parties are independent contractors. Nothing in this Agreement creates:

  • A partnership
  • A joint venture
  • An agency relationship

22. California Users

California residents may contact:

California Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd
Sacramento, CA 95834
Phone: (916) 445-1254 or (800) 952-5210

Privacy Policy

Table of Contents

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you register for an account, request information about our products or Services, participate in activities on the Services, or otherwise communicate with us.

Personal Information Provided by You. The information we collect depends on how you interact with us and the Services. This may include:

  • names
  • email addresses
  • job titles
  • passwords
  • contact or authentication data
  • location

Sensitive Information. We do not process sensitive information.

Payment Data. If you choose to make a purchase, we may collect information required to process your payment (for example, your payment instrument number and security code). All payment data is handled and stored by Stripe. You can review Stripe's privacy policy here: https://stripe.com/privacy

You are responsible for ensuring that the personal information you provide is accurate, complete, and up to date, and for notifying us of any changes.

Information automatically collected

We automatically collect certain information when you use the Services. This information does not directly identify you (such as by name or contact information) but may include device and usage data, such as your IP address, browser type, operating system, language preference, referring URLs, device name, country, general location, and details about how and when you interact with the Services. We use this information to maintain the security, performance, and stability of the Services, and for internal analytics.

We also use cookies and similar technologies.

The information we collect includes:

Log and Usage Data. This includes diagnostic, performance, and usage information automatically recorded by our servers, such as your IP address, device details, browser type and settings, timestamps, pages viewed, searches performed, actions taken, and device event information (for example, system activity, error logs, and hardware settings).

Device Data. This includes information about the device you use to access the Services, such as IP address or proxy, device and app identifiers, location, browser type, model, mobile carrier, operating system, and configuration information.

Location Data. We may collect location data (precise or imprecise) based on your device settings. For example, we may use your IP address to infer your approximate location. You can limit or disable location sharing through your device settings, but doing so may affect certain features of the Services.

2. How do we process your information?

We process your personal information for various purposes depending on how you interact with the Services, including:

  • Account creation and authentication – To create, manage, and maintain your account.
  • Service delivery – To provide and operate the Services you request.
  • Support and inquiries – To respond to questions, requests, and support needs.
  • Administrative communications – To send information about our products, Services, terms, and policies.
  • Order fulfillment – To process orders, payments, returns, and related transactions.
  • Feedback requests – To request your feedback and follow up on your experience.
  • Marketing communications – To send promotional content, in accordance with your preferences. You may opt out at any time.
  • Security and fraud prevention – To protect the Services and detect or prevent fraud.
  • Usage analysis – To understand how the Services are used and improve user experience.
  • Marketing performance – To evaluate and improve the effectiveness of our campaigns.
  • Vital interests – To protect the vital interests of an individual, such as in emergencies.

(EU/UK users) We may rely on the following legal bases under the GDPR and UK GDPR:

  • Consent – When you have given permission for a specific purpose. You may withdraw consent at any time.
  • Performance of a Contract – When processing is necessary to fulfill our agreement with you.
  • Legitimate Interests – When processing is necessary for our legitimate business purposes and does not override your rights and freedoms.
  • Legal Obligations – When processing is required by law.
  • Vital Interests – When processing is necessary to protect someone's vital interests.

(Canada) We rely on express or implied consent unless an exception applies. Certain processing may occur without consent in limited, legally permitted circumstances (for example, fraud prevention, legal compliance, emergency situations).

4. When and with whom do we share your personal information?

We may share your information in the following situations:

  • Business Transfers – During mergers, acquisitions, or similar transactions.
  • Affiliates – With companies under common ownership, subject to this Agreement.
  • Business Partners – To offer products, services, or promotions jointly with partners.
  • Service Providers – We work with trusted third-party vendors who help us operate, secure, and improve our Services. These may include:
    • cloud hosting and infrastructure providers (for example, AWS or similar),
    • content delivery networks and security providers (such as Cloudflare),
    • email delivery providers (such as Postmark, SendGrid, or Mailgun),
    • analytics providers (such as Google Analytics),
    • payment processors (such as Stripe), and
    • error monitoring and logging services.

These service providers process personal information on our behalf under written agreements and are prohibited from using it for their own purposes.

5. What is our stance on third-party websites?

The Services may contain links to third-party websites, applications, or services. We are not responsible for their content, policies, or practices, and we cannot guarantee the security or privacy of information you provide to third parties. You should review their privacy policies before interacting with them.

6. Do we use cookies and other tracking technologies?

Yes. We use cookies and similar technologies for security, functionality, analytics, and advertising. Third parties may also use tracking technologies on our Services to tailor ads, measure performance, and provide analytics.

If these technologies are considered a "sale" or "sharing" of personal information under applicable state laws, you may opt out as described under "Do United States residents have specific privacy rights?"

Google Analytics

We use Google Analytics and may use its advertising features. You can opt out here: https://tools.google.com/dlpage/gaoptout Additional opt-out options are available through Ads Settings and various industry opt-out tools.

7. Is your information transferred internationally?

Yes. Your information may be transferred to and processed in the United States, UK, or other countries where our service providers operate.

For EEA/UK/Swiss residents, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses.

8. How long do we keep your information?

We retain personal information only as long as necessary for the purposes described in this Agreement or as required by law. When no longer needed, information is deleted, anonymized, or securely stored until deletion is possible.

9. How do we keep your information safe?

We use reasonable and appropriate technical and organizational measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection. You are responsible for accessing the Services through secure networks.

10. Do we collect information from minors?

We do not knowingly collect or market to individuals under 18. If we learn that we have collected such information, we will delete it promptly. Please contact us if you become aware of any such data.

11. What are your privacy rights?

Depending on your region, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, and to request data portability. You may also withdraw consent at any time.

You may unsubscribe from marketing at any time. We may still send essential service communications.

Account changes: You can update or delete your account by logging in or contacting us.

12. Controls for Do-Not-Track features

There is currently no accepted standard for responding to DNT signals, so we do not respond to them. If this changes, we will update this Agreement.

13. Do United States residents have specific privacy rights?

Categories of Personal Information We Collect

In the past twelve (12) months, we have collected the following categories of personal information:

  • Identifiers – Such as real name, alias, postal address, telephone number, mobile number, unique personal identifier, online identifier, IP address, email address, and account name.
  • Personal information under the California Customer Records statute – Including name, contact information, education, employment history, and financial information.

We may also collect additional personal information outside these categories when you interact with us in person, online, or by phone or mail. Examples include:

  • requesting help through customer support,
  • participating in surveys or contests, or
  • interacting with us while we provide or facilitate our Services.

We retain personal information as needed to provide the Services or for as long as you maintain an account with us.

Sources of Personal Information

For more details on the sources of personal information we collect, see "What information do we collect?"

How We Use and Share Personal Information

For an explanation of how we use and process your personal information, see "How do we process your information?"

Will Your Information Be Shared With Anyone Else?

We may disclose your personal information to service providers under written contracts with each provider. For details, see "When and with whom do we share your personal information?"

We may also use your personal information for our own business purposes, such as internal research, technological development, and demonstration. This is not considered a "sale" of personal information.

We do not sell or share personal information and have not done so in the past twelve (12) months. If our practices change, we will update this Privacy Policy.

Your Rights

Depending on your state of residence, you may have the following rights under applicable US privacy laws. These rights are not absolute, and we may decline requests as permitted by law.

  • Right to know whether we are processing your personal data

  • Right to access your personal data

  • Right to correct inaccuracies

  • Right to request deletion

  • Right to obtain a copy of personal data you previously provided

  • Right to non-discrimination for exercising your rights

  • Right to opt out of:

    • targeted advertising (including "sharing" under California law),
    • the sale of personal data,
    • profiling that produces legal or similarly significant effects

Depending on your state, you may also have:

  • Right to obtain a list of categories of third parties to whom we disclosed personal data (e.g., CA, DE)
  • Right to obtain a list of specific third parties to whom we disclosed personal data (e.g., OR)
  • Right to limit the use/disclosure of sensitive personal data (e.g., CA)
  • Right to opt out of collection of sensitive data or biometric identifiers such as voice or face recognition data (e.g., FL)

How to Exercise Your Rights

You may submit a rights request by:

  • emailing us at [email protected],
  • submitting a data subject access request, or
  • using the contact details at the bottom of this Agreement.

If you enable the Global Privacy Control (GPC) signal in your browser, we will honor it as an opt-out request where required by law.

You may designate an authorized agent to make a request on your behalf. We may deny the request if the agent does not provide proof of authorization in accordance with applicable law.

Request Verification

We must verify your identity before processing your request. We will use the personal information you provide only for verification purposes. If we cannot verify you based on existing data, we may ask for additional information to confirm your identity or prevent fraud.

If an authorized agent submits a request, we may require proof of both the agent's identity and written authorization from you.

Appeals

If we deny your request, you may appeal the decision by emailing [email protected]. We will provide a written explanation of our decision. If your appeal is denied, you may contact your state attorney general to submit a complaint.

Financial Incentives

A "financial incentive" includes any program, benefit, or offering—such as a discount or payment—provided in exchange for the disclosure, retention, sale, or sharing of personal information.

Laws permitting financial incentives require that they be reasonably related to the value of the consumer's data. Any such program must include:

  • a good-faith estimate of the value of the consumer's data; and
  • a description of the method used to calculate that value.

We may choose to offer a "bona fide loyalty program" (Colorado) or a financial incentive (California) such as a price or service difference. If we offer such a program, we will provide written notice describing:

  • the terms,
  • any price or service differences, and
  • the categories of personal information involved.

Under California law, the value of your data is tied to the value of the free or discounted products or services provided, minus the cost of offering those benefits.

You may withdraw from any financial incentive program at any time by emailing [email protected] or using the contact details provided below.

California "Shine the Light" Law

California Civil Code Section 1798.83 allows California residents to request, once per year and free of charge, information about categories of personal information (if any) disclosed to third parties for direct marketing purposes, and the names and addresses of those third parties.

To make a Shine the Light request, contact us using the details in "How can you contact us about this policy?"

14. Do other regions have specific privacy rights?

We include required disclosures for:

  • Australia and New Zealand (Privacy Act obligations, access and correction rights, and complaint procedures).
  • Republic of South Africa (access/correction rights and regulator contact details).

15. Do we make updates to this policy?

Yes. We may update this policy periodically. The "Revised" date will indicate the latest version. We may notify you of material changes.

16. How can you contact us about this policy?

You may contact us at: [email protected]

Trading Data Services, LLC
562 Independence Rd
East Stroudsburg, PA 18301
United States

17. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may request access to, correction of, or deletion of your personal data—subject to applicable legal limits—by submitting a data subject access request or contacting us directly.